Why Nice People Shouldn’t Work in Customer Service

customer

Note: This is an article I originally wrote for Brazen Life, a lifestyle and career blog for ambitious young professionals, where it first appeared. Employers love to put nice people in customer service positions. Especially if they’re authentically nice people—I’m talking about the kind it’s impossible to get mad at because they’re just naturally so dang polite and […]

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Four Quick Steps to a More Creative Blog

post-its

These steps make up a non-negotiable practice you must implement if you’re serious about making your blog great. I learned/am still learning it the hard way, and I’d bet plenty of bloggers can relate. 1. Pause EVERYTHING to Record a Post Idea YOU WILL NOT REMEMBER. Never, ever ever. If you don’t get it out […]

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